Mountain States Driver's Education

Mike was amazing and deserves a raise! He was very informative during my lessons and prepared me well to pass my driving test and to be a defensive driver. Mike even took time when we were at a gas station to help someone jump their car because he's a great person. I would recommend Mike any day of the week!!

Instructors of the course are not good w teens. They apparently don't like their jobs and don't know how to manage a room full of kids without making the four days miserable. Would highly recommend kids do online instead of subjecting themselves to drivers Ed jail for four days And to reply to the response: I called this morning and my concern was not addressed appropriately

The videos are slightly outdated which makes them harder to stay attentive to. But overall a relatively boring experience was not so bad at all as the instructors continued to engage everyone and teach proficiently.

It was a great experience! The lessons were taught in and easy-to-understand way and I feel very confident about learning to drive safely with others on the road.

I give it one star only because you can't go lower. The son of the guy who runs it backed into me. His own son doesn't even know how to drive correctly, so how can they be expected to teach other kids. On top of that, they tried to shirk responsibility for paying for my damages, even though his son was clearly at fault. I had to file a claim with their insurance company. It's honestly comical.

For my daughter's driver's test we had it confirmed that we would use their vehicle. We showed up on time and was told that it would be 30 minutes before one would be available, but we could use our own vehicle immediately. We waited for their vehicle, and it was 45 minutes after our scheduled appointment. Felt as though they were overbooked and wanted a get of jail free card by using our vehicle.

Staff was unapologetic and on more than one occasion downright rude. Just called to request a certificate of completion for our insurance. They said an email was sent which I don't deny, but we did not receive it and yes we did check our junk email folder. I asked them if they could send another email or I could pick a copy up. Their policy is to charge $10 for a second copy if I was to pick it up.

I asked why $10? It takes a few seconds to hit print and what, 10 cents for a piece of paper. C'mon. What business needs to make $10 on a copy from a paying customer? Not a good one. And please its not about the $10, its about what is right. Would not recommend this business!

Overall great, fun, and calm class! The teacher was super awesome and really helps you understand! The little reviews on units are really helpful and I'm glad we get little breaks. Thank you for teaching us!

I really enjoyed Theresa, she was a really awesome teacher! she was interactive and made learning about driving fun. There is a lot of videos, but on the end it is worth it. the days can be long, but getting your permit is worth it.

It's an informative class (I participated in drivers Ed) but it is extremely boring and the instructor appeared to be uninterested in getting to know any of us as they repeatedly pronounced my name wrong even after being corrected multiple times. Overall, I learned a lot and it's a decent class. Edit: After viewing my review, the instructor was very quick to fix the problem of mispronouncing my name. Very well done.

Unfortunately i had an extremely disappointing experience. The staff was rude the entire time (excluding the secretary). during my test i was scolded for stopping before the cross walk like i was taught because i was not triggering the light, soon after i was told i was going to slow. I responded by speeding up but still going under the speed limit because that is the law.

My instructer continued to pressure me to go over the speed limit when i knew this would be an automatic fail. After when explaining why i failed he insulted me again. Me and my mother who was also there agree they were completely unprofessional and inconsistent with instructions.

BEWARE!!! Once Anthony Davis, owner of Mountains States has your money it's his- you have to prepay and no "EXCUSE" will be heard or considered even if a crime happened! It took a lot for me to write this review!! We had an appointment this morning for my son's first drive class. Last night while at City Park my MINOR son was robbed and his wallet was stolen.

When we spoke with MJ she informed us even though we were 10 minutes late (we were filing a police report) we could still come in- great! Unfortunately my son would need his permit & he can't drive without that permit! She said since we cancelled same day we would be charged $130. I asked if we could speak with a manager and she said the owner takes emails ONLY!!

I asked if he was there and she said 'Anthony doesn't take phone calls'. She said that she understood my concern but it was his policy and apologized for delivering that news to me. What business owner/manager doesn't communicate with it's customers to resolve an issue/concern??? I asked her if he would speak to me if I came in b/c we were less than 10 minutes away.

She said yes. SO we came in and the owner just wanted to shame, scold and reprimand me for 'interrupting his work he was doing on his day off in his gym clothes" He accused me of DEMANDING to speak with him, barging in & wasting his time! NONE of which happened!! He told me he was a teacher and father of 4 ...not sure why that was relevant. He shamed me for my EXCUSES for not doing his class & that I didn't care about his employee who drove from Loveland and now had to wash cars because he still had to pay him!

I was attacked for 'not caring' about his employee that drove from Loveland- not once did he ask about my son who was robbed & if he was ok!! I reminded him as a business owner that deals with the public that things happen and sometimes that is the cost of doing business! Multiple times he scolded me for being a mom that 'barges in making excuses for why my kid does not have his permit and wastes his time' when he is trying to get his work done on his day off and how his 'business doesn't run off excuses'.

He said he was looking out for his instructor that I stood up! Stood Up??? I was there- we just didn't have his permit. I offered to pay the driver for his time b/c Anthony said that was the problem, which I knew wasn't true, He said what about his lights and lease payment for his building and the cars he has to pay for- did I see them and how nice they were...that's what he said to me!! . MY SON WAS ROBBED at city park on the 4th of July & this is early on July 5th .

He said I should have called him & let him know they opened at 730. That still would have been same day 'cancellation' which is not forgivable. I was then scolded for not hearing him and picking apart his rude words! I WAS listening to all of his rude, condescending & offensive words. He said it wasn't going to cost his business because of my excuses and how he knows his calendar & I should know mine!!!

I offered the police report & he said he believed me that happened to my son but that did not change the fact that we were charged $130 & not offered a reschedule & he wasn't going to budge!! In the very hypocritical way of a narcissist he forgot that they rescheduled on us for 3 appointments b/c one of his workers had a medical emergency & I FULLY UNDERSTOOD with no question or hesitation!!

I think his lack of empathy being a father of 4 and teacher is disheartening!! BTW none of his kids were with him on his day off- he was at the gym & work- where were his 4 kids?? Which I would NOT bring up or hold issue with if I wasn't shamed for my single parent methods that allowed this EXCUSE of not having my son's ID. Who hears a minor child is robbed in a terrible way & calls that an 'excuse' to miss a driving class????

I have prepaid for three 2- hour classes so I asked for my money back on those 2 future ones. He rudely said NO CANCELS - NO REFUNDS. I said that after his behavior and misplaced anger toward me that I didn't want my son in his car for 4 hours. He said very cocky- 'I don't drive the cars' literally like that was beneath him!! I went to the instructor Randy and we apologized to him and explained what happened- he was so nice and said he understood- things happen & is my son ok??!!

That was a response I was looking for from Anthony & never received. Also, I should have had some clue to what I was walking into from my conversation with MJ on the phone- she was VERY professional but I could hear the frustration and fear in her voice when explaining the owner's rule that she clearly did not agree with! He invited me to write bad reviews and dispute the charge with my credit card "he wasn't budging" HE told me I had that avenue to take & that would be best for me- so here I am!

All of this after telling me since MJ told me to come in & she should not have done that he would have a strong discussion with her- so unprofessional!! I told him I did not want any employee in trouble for inviting a customer to come into the business I PAID MONEY TO for a service we were not allowed to receive! I received NO apology for the accusation of barging in when that is not what happened- just shaming me for wasting his time- when in fact that was time I paid for.

If you are not going to take phone calls and be so obtuse to your policy you should not lay that burden on your employee alone to rectify a situation you, THE OWNER, created!! In fact the 30 minutes he told me I wasted cost me $130- when our appointment was for 2 hours- he still owes me 90 minutes. I did not waste his time- that is is responsibility as a business owner! Again- he made $130 off me for that time. Anthony Davis, the owner, could take some tips in customer service from his employees. SO BEWARE in your purchase with Mountain States- once Anthony has your money it's his whether or not you get what you paid for!! All of this has to be prepaid - just a head's up!!

For the entire hour that I spent driving with an instructor, she was worried about nothing else except the fact that there is a one in a million chance that an airbag can spontaneously go off.

I would try somewhere else.