Top Driver

We have had two children go through the program and have a third child working through it now. The instructors and program do an incredible job at preparing young drivers to successfully navigate the road and we have appreciated the flexibility of the program during COVID times!

Some of the people are somewhat rude and if your late for a drive lesson they charge you a fee! I'm sorry but I've already paid when life happens and I'm 15 mins late instead of the 10 minute grace period You shouldn't be charged!

My daughter is a driver student, she had her first lesson a couple weeks ago. The instructor was amazing, very respectful, patient and super nice to her. Today, she had her second lesson with an instructor called David who was from the beginning very rude to her over the phone because he got lost (we live in a townhome). While my daughter was driving they were having a small conversation about other kids that go to my daughter's school.

He mentioned a girl that is friends with my daughter and he asked her if she "knew" her or if they were actually friends (my daughter's Latina and her friend is Caucasian). My daughter told him they're close friends. He said he didn't think my daughter could be friends with her because my daughter's friend looks like a "good girl"? When my daughter explained to him that they're both in all AP classes, she is a cheerleader, plays the violin and has been in orchestra for years THAT'S WHEN HE WENT "Ohhhh I didn't think you could.

I am very very upset with this driver. My daughter did NOT have to have this bad experience with this instructor. She is a paid costumer and deserves respect like every other kid. I will be calling the office first thing in the morning to make sure they know what kind of people they have working for them. UPDATE! I don't know if this feedback has anything to do with my current situation but AFTER I WROTE THIS REVIEW, THIS IS THE SECOND TIME THE DRIVER HAS YET TO SHOW UP TO MY DAUGHTER'S CLASS.

I paid $400 for 8 classes. And she only has taken 3 in all this time. 3 months and only 3 classes out of it while we would call the day that we were told to call to schedule future classes. AWFUL AWFUL SERVICE!

Both of my sons have participated in the driver's training program through Top Driver in Lombard. My older son was in the middle of his in class training when the pandemic shut down in person classes. Top Driver pivoted very quickly and provided the opportunity for him to complete his classes on line. This was followed by in car driving that was professional and safe.

He happened to have the same in car driver for each of the six sessions. This individual (I think his name was "Joe".), was fantastic. He was encouraging, constructive in his feedback and overall, gave my son great confidence in his driving. My younger son is currently participating in his driver's training and has begun the in car driving. We had a problem with securing his learner's permit, due to the Secretary of State's limited access, which pushed back my son's availability for in car training. Jim Mihalovich, the Senior Director/General Manager of the Lombard location, worked with us to extend my son's time to complete his in car driving sessions. I have recommended this Top Driver location to numerous friends and will continue to do so based on having two very positive experiences. Thank you!

This is absolutely ridiculous. My parents paid $400 for 8 classes. She has had 3 classes since august. I understand that they're schedule is busy. But we schedule our times. We call the day that we're told in order to get classes as soon as they open. Yet. They don't communicate when needed. They're drivers DON'T show up. This is the SECOND time this has happened.

This is absurd. This isn't a 50-100 dollar class. All this money for them to not even show up? My sister had her class today, December 3rd, 2021 from the time 8:15-9:15PM. I Waited outside of my home to make sure they showed up along with my sister at 8:05PM. It is now 8:45PM and no teacher instructor of any sort. No cars stopped in the front or the back. No notice of any sort. This is a poor quality company. This is the last time I will be going to this business and definitely won't be recommending this to anyone.

Flexible hours. Instructor Gerald made driving lessons fun, exciting, and informative

I completed Behind the Wheel with Top Driver back in November. This past week I went to the DMV and was told there was no online or physical record of me ever completing the Top Driver course. We immediately called and we were on hold for 7 minutes and we even drove over to find nobody in the building. When we finally talked to someone they told us it had been sent to the DMV in November and they never updated it.

Which I doubt considering the DMV is run by the government. The Behind the Wheel of Top Driver is great. But I'm disappointed with the lack of care regarding my information and the completion of the class.

Mrs. Galle is absolutely awesome! She explained every detail of the drive. What needs to improve. What was done well. Next steps. An instructor who genuinely cares about her students and makes an effort to connect with them and inspire confidence. I'm so sad she is moving away and that my daughter won't be able to have her as an instructor. Best of luck on your new journeys Mrs. Galle! You will be sorely missed :-

This is the first experience we had with Top Driver, and we are very pleased. Mrs. Galle was a wonderful instructor, that was extremely talented. She was very patient with my student, and made sure that he understood everything, and all potential hazards on the road. Highly recommend Mrs. Galle!

Fantastic. Professional. Gerald and the team were amazing with our kids. They are much better drivers now. We recommend this location.

I highly recommend Top Driver - in particular Freddy. I have an international driver's license, hadn't driven for a few years, and wanted some lessons in the US before taking the road test. Freddy picked me up and dropped me off every lesson (including when I moved from a hotel into an apartment). He immediately trusted that I could drive and after 6 hours felt I was ready for the test. Freddy went above and beyond helping organize my road test.

Due to COVID restrictions, Top Driver initially said I could not take the road test in one of their cars, and I should use a friend/family member's vehicle. Having just moved to the US this was not an option for me. Freddy contacted Top Driver, explained my situation, and convinced them to allow me to take the road test in his car. Freddy then squeezed me into his schedule at short notice so I could take the road test (at Lombard) and get my license ASAP. If you choose Top Driver, ask for Freddy if you want exceptional customer service and a very friendly and helpful instructor!

Mrs. Galle was a great instructor! Very fun to talk to and gave great advice. She loves her students!

This is our second experience with Top Driver and we are again very pleased with the program. Sue, our driving instructor, was professional, talented, and very patient with my nervous driver. She was key in helping my son to gain confidence and become a more confident driver. We are thankful for her patience and understanding.

Best instructors like John Gaus and Fredi who taught me in-vehicle training. Never driven a car before, the first training i took with Fredi i went on the road even on the high way. good job Fredi. My training with John was also great because he was patient with me and paved my way to succeed in getting my Driver's license. Best school ever.

Just wanted to recognize one of the employees Mr Saadiq who has taught my kids to drive. It's an amzing experience watching my kids confidence improve as they learned from one of the best. He is calm cool collect and by far a very valuable asset. I highly recommend!

Mr. S is a really great teacher as he not only helps an individual learn but he makes driving lessons with him very fun because of his outgoing personality. I enjoy having him as my instructor!

Great experience for my daughter. Top Driver kept us well informed of what was required. Very easy to schedule drives. Would recommend!

Warren jones is the rudest teacher. Doesn't teach good and is very rude to the kids. I suggest to go to a different top driver because warren jones is a rude person. Does not respect parents or kids and plays favorites in the class. He should not be a teacher here. He's a complete jerk.